As Counter Supervisor, you will support daily counter operations while assisting with team supervision and performance. You will help ensure smooth service, support sales target achievement, handle customer issues, and maintain brand and service standards.

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Key Responsibilities:

• Support daily counter operations and service flow
• Assist with team supervision, scheduling, and task allocation
• Support achievement of sales targets and KPIs
• Handle customer issues and service recovery
• Ensure brand guidelines and service standards are followed
• Coordinate with store or department management as needed

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Requirements:

• Experience in retail, counter operations, or a supervisory role
• Strong customer service and communication skills
• Ability to support and guide team members
• Sales-oriented and operationally focused mindset
• Ability to work flexible shifts

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