As Assistant Hotel Manager, you will support the General Manager in overseeing daily hotel operations and ensuring high service standards across all departments. You will help supervise teams, handle guest issues, and ensure smooth hotel operations while contributing to overall business objectives.
Key Responsibilities:
- Support daily hotel operations and department coordination
- Supervise teams across Front Office, Housekeeping, F&B, and Rooms
- Ensure hotel procedures, policies, and service standards are followed
- Handle guest feedback and escalations professionally
- Support staff supervision, scheduling, and training
- Assist with operational reporting and compliance requirements
Requirements:
- Experience in hotel operations or a supervisory hospitality role
- Good understanding of hotel departments and service standards
- Strong leadership, communication, and problem-solving skills
- Ability to work in a fast-paced hospitality environment
- Flexibility to work shifts, weekends, and holidays
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